Search our site:

Request Tracker 3.1

Size

 4.70 MB

License

 Shareware

Price

 149 USD

Category

 Business & Finance / Applications

Operating System

 Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003

Developer

 CyberNiche Software

 

Request Tracker 3.1 Review




Request Tracker is a database system that allows you to store and retrieve all pertinent information
about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation and context-sensitive help is provided.
Program system requirements: Windows 95 or higher, 10 Mb disk space

New in this version: There is now an "inactive" field to flag staff or customers who will no longer be associated with new requests. Added an Archive/Purge capability and the option to open archive files. Added customer address to the work order. New more powerful search.

Screenshot:

Request Tracker
Download Now
File size 4.70 MB

Buy Now
help desk, call center, helpdesk, workorder database, crm, kms, customer relations management, customer resource management, resource management, customer service, service report, work order, time management, time,

Top Applications / Business & Finance programs

Alfa2000 1)   Alfa2000 3.3
Ottimo software gestionale da scaricare subito

CogeXP 2)   CogeXP 3.5
Coge XP software di contabilita' generale da scaricare subito

SchedulerLite 3)   SchedulerLite 1.3
Staff rostering software/ employee scheduling software

Appointment Book 4)   Appointment Book 2.3.1
We are the global leader in providing scheduling software

Shell and Tube Heat Exchanger Design 5)   Shell and Tube Heat Exchanger Design 1.4.1
Step by step shell and tube heat exchanger design and analysis software

CyberCafePro Main Control Station 6)   CyberCafePro Main Control Station 5
Internet cafe software - CyberCafePro 5 - timing and billing in your cafe.

LIbro di cassa 7)   LIbro di cassa 3.3
Ottimo software gestione entrate e uscite da scaricare subito


New Applications / Business & Finance programs

ESBUnitConv Pro - Unit Conversion 1)   ESBUnitConv Pro - Unit Conversion 6.1.0
User friendly Windows Util to easily convert between 638 units of measurement.

EF Talk Scriber 2)   EF Talk Scriber 1.10
Text editor and audio file player to emulate a dictation transcribing machine.

DBF to XLS (Excel) 3)   DBF to XLS (Excel) 1.51.04
Allows you to convert your dbf files to XLS (Microsoft Excel) format.

DBF to MDB (Access) 4)   DBF to MDB (Access) 1.51.04
Allows you to convert your dbf files to MDB (Microsoft Access) format.

DBF to XML 5)   DBF to XML 1.51.04
Allows you to convert your dbf files to XML (Extensible Markup Language) format

Get Google Ads For Free 6)   Get Google Ads For Free 1.00
Get Free Google Adwords

DBF to SQL 7)   DBF to SQL 1.51.04
Allows you to convert your dbf files to SQL script.